Frequently Asked Questions

We specialise in high net worth insurance including high value property, landlord insurance, buildings & contents, luxury goods, family travel, private healthcare, critical illness & life cover, and prestige cars. We also offer business insurance including professional indemnity, cyber protection, commercial property, office packages, corporate medical & travel, key executive cover, and startup insurance.

Unlike call centres and comparison sites, we provide a personal broker service. You'll always speak to an experienced, named broker who understands your specific needs. Every policy is tailored — we never offer off-the-shelf solutions.

Yes, Mayfair Insurance is fully authorised and regulated by the Financial Conduct Authority (FCA). This means we adhere to strict professional standards and your interests are always protected.

While you can approach insurers directly, a specialist broker like Mayfair Insurance has access to exclusive markets and Lloyd's syndicates that aren't available to the public. We also negotiate better terms, handle all the paperwork, and act as your advocate if you need to make a claim.

Absolutely. We specialise in high value properties and work with Lloyd's of London and specialist underwriters to provide comprehensive cover for properties of any value, including listed buildings and those with non-standard construction.

Yes, our luxury goods and valuables policies can include worldwide cover for jewellery, art, watches, and other high-value personal items, whether at home or travelling.

Yes, we offer portfolio landlord insurance that covers multiple properties under a single policy, simplifying administration and often reducing overall costs.

HNW policies typically include agreed-value cover (no underinsurance penalties), higher contents limits, worldwide valuables cover, alternative accommodation, home emergency, legal expenses, and cover for non-standard construction, outbuildings, and garden features that standard policies exclude or cap.

Simply call your dedicated broker on 0207 937 9092 or email info@mayfair-insurance.com. We'll guide you through the process and act as your advocate throughout the claim.

Yes, that's one of the key benefits of using a broker. We manage the entire claims process for you — from initial notification through to settlement. We liaise with loss adjusters, surveyors, and the insurer so you don't have to.

We proactively review your cover before renewal, re-broker the market to ensure you still have the best terms, and update your policy to reflect any changes in your circumstances — such as renovations, new acquisitions, or changes in property value.

Simply request a quote online or call us on 0207 937 9092. One of our experienced brokers will discuss your needs and recommend the right cover for you.

Yes, in most cases we can arrange cover to start at any time. If you're mid-term with another insurer, we'll review your existing policy and advise on the best time to switch — often we can arrange a seamless transition at your renewal date or earlier if needed.

Yes, we arrange professional indemnity insurance for consultants, solicitors, accountants, architects, and other professional firms of all sizes. We access specialist markets to find competitive terms, even for niche or higher-risk professions.

Our cyber protection policies cover data breaches, ransomware, business interruption from cyber events, regulatory fines, and third-party liability. We also help with incident response planning and access to specialist forensic and legal support.

Absolutely. We work with underwriters who specialise in emerging businesses. Whether you need directors' & officers' cover, professional indemnity, or a comprehensive office package, we can tailor a policy even if you're pre-revenue.

Yes, our prestige cars policies cover luxury, classic, and high-performance vehicles with agreed value, track day options, European touring, and specialist repair networks. We also arrange multi-vehicle fleet policies for collectors.

Yes, our family travel policies can be tailored to cover pre-existing conditions, adventure sports, and extended trips. Unlike comparison-site policies, we work with underwriters to find cover rather than simply declining higher-risk travellers.

Key executive cover (key person insurance) protects your business against the financial impact of losing a critical individual — whether through death, critical illness, or long-term disability. It provides a lump sum to cover recruitment costs, lost revenue, and business continuity expenses.